Terms and conditions
Terms and Conditions
1. Definitions
For the purposes of these Terms and Conditions, "Luckera Casino" or "we/us/our" refers to Orange Entertainment B.V., a company incorporated under the laws of Curaçao with registration number 158249.
2. Acceptance of Terms and Conditions
By registering an account with us and/or by using our website, services, games, software, and any other aspect of Luckera Casino's operations (collectively referred to as "the Services"), you agree to be bound by these Terms and Conditions. If you do not wish to accept these Terms and Conditions, please refrain from accessing or utilizing the Services.
3. Eligibility
You must be at least 18 years old to use the Services. You are responsible for ensuring that your account information is accurate and complete. We reserve the right to request proof of age and identity before allowing you to access certain features of the Services.
4. Registration Process and Security Measures
When registering an account, you will need to provide a valid email address, username, and password. Upon verification of your email address, you can begin using our services immediately. We may require additional information or documentation at any time in order to comply with regulatory requirements or maintain the integrity of our operations.
5. Account Security and Restrictions
You are solely responsible for maintaining the confidentiality of your account login credentials (username and password) and for restricting access to such information. You agree not to share your username and/or password with anyone, nor will you use a third-party service to automate or replicate any action on our website.
6. Wagering Limits
You may establish daily/weekly/monthly deposit limits by contacting us using the contact form provided on our website.
7. Withdrawal Terms and Conditions
Withdrawals from your account are subject to verification procedures, which include but are not limited to: documentation review, address validation, phone number confirmation, and proof of identity. The minimum withdrawal amount is €20, and no fees apply for withdrawals processed through e-wallets or cryptocurrencies.
8. Bonus Terms and Conditions
Luckera Casino offers various promotional bonuses and rewards programs that may have their own terms and conditions which will be communicated to you before participating. Some examples include:
Welcome Bonuses: To qualify, you must deposit at least €10. The bonus amount is 100% up to €500 + 500 FS on the first two deposits.
Daily Cashback Offers: Available for all players with an active balance in their account.
Reload Bonus Program: Participating VIP members will receive a percentage-based reload on any deposits made during each promotion period.
Free Spins Bonuses:
i. Wagering requirements apply to bonus funds, as follows:
- For slots and table games, 35x the bonus amount plus FS winnings must be wagered.ii. Maximum cashout for free spins is €50 unless otherwise specified in promotional terms.iii. In the event of a withdrawal, all pending bonuses will automatically expire.
9. Technical Requirements
Luckera Casino offers seamless gaming experience across various platforms and devices. However, it remains your sole responsibility to ensure that you have met the necessary technical requirements, including but not limited to:
- A device capable of connecting to our website through standard internet protocols.
- An active email account for receiving notifications regarding bonuses and promotional activities.
10. Intellectual Property Rights
Luckera Casino retains all intellectual property rights over its software, games, brand identity, and any materials distributed via the Services. Without limiting your obligations under other sections of these Terms and Conditions, you agree not to reproduce or distribute without Luckera Casino's prior written consent:
- Any images, logos, or branding elements featured on our website.
- Games, game content, or programming developed by us.
11. Cancellations, Suspension, or Termination
We reserve the right to cancel accounts for any reason at our discretion, including but not limited to, if there has been a breach of these Terms and Conditions, unauthorized use of third-party software to manipulate gameplay or obtain unfair advantages in games provided on Luckera Casino's website.
12. Disclaimer and Limitation of Liability
Luckera Casino will make every effort to provide accurate information about its products and services. However, by accepting these terms, you understand that:
- We cannot be held responsible for the consequences resulting from your failure to fulfill any obligations under these Terms.
- Accuracy of game outcomes depends on a certified Random Number Generator (RNG) in compliance with regulatory requirements.
- The Services are provided "as is" and without warranties of any kind.
13. Governing Law
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of Curaçao. Any disputes arising from these Terms will be resolved through mediation under a governing law specified for such processes within Luckera Casino's licensing jurisdiction.